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Last Updated: January 2026

99gaming Privacy Policy — Your Data Is Safe with Us

This page explains what information you provide to 99gaming, how it's stored, why it's collected, and whether it's ever shared with anyone — all in plain, straightforward terms. We believe privacy is a right, not a privilege.

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What does this policy cover?

  • What information is collected
  • Why & How Your Data Is Used
  • Cookie & Tracking Policy
  • Sharing with Third Parties
  • Your Rights & Controls
  • Technical Data Security Measures

Core Pillars of Privacy Protection

How 99gaming protects your data — at a glance

End-to-End Encryption

Every transaction and piece of personal information on 99gaming is protected by 256-bit SSL encryption — the same standard used by the banking industry. Your data cannot be intercepted or read in transit.

Secure Data Storage

Your data is stored on access-controlled servers. Only authorized staff can view it for specific purposes — and every access is logged.

Your data is never sold

99gaming never sells your personal information to advertisers or third parties. Your data is used solely for the specific purposes of operating the platform.

Your Data, Your Control

You have the right to view, correct, and request deletion of your personal data. 99gaming respects these rights and processes all requests promptly.

Minimal Data Collection

99gaming only collects information that is genuinely necessary to operate the platform. We don't ask for data we don't need — this is part of our data minimization policy.

Ad Controls

You can unsubscribe from promotional emails or SMS at any time. Our marketing communications are entirely opt-in based — nothing will be sent without your consent.

1

Introduction & Scope of the Privacy Policy

This privacy policy applies to the 99gaming platform (99gaming.click) and applies to all services associated with it. By accessing or using the platform, you are deemed to have accepted the terms of this policy.

99gaming takes your privacy seriously. This policy is written in plain, accessible language — so you do not have to navigate complex legal jargon. We want you to have a clear understanding of exactly what happens with your data.

This policy is built in accordance with international data protection standards. 99gaming may update this policy at any time — when changes are made, the revised date will be reflected on this page and registered users will be notified by email.

If you have any questions about this policy, contact us directly at support@99gaming.click — we are happy to help.

2

What Data Is Collected?

99gaming collects three types of data — what you provide directly, what is generated through your use of the platform, and what comes through during payment:

Data Type Example Why It's Needed
Identity Information Name, Date of Birth & National ID For KYC verification and age confirmation
Contact Information Mobile number, email For account registration and support
Payment Information BKash/Nagad number, transaction receipts For processing deposits and withdrawals
Device Information IP Address, Browser & Operating System Security & Fraud Prevention
Activity Data Bet history, game sessions, login times Service improvement and responsible gaming
Cookie Information Preference settings, session data To Improve User Experience
Minimal Data Policy

99gaming collects only the information that is genuinely necessary to provide its services. No irrelevant personal data is ever requested.

3

How is your information used?

99gaming uses your information only for the following purposes:

  • Account Management: To handle login, identity verification, and keep your account secure.
  • Payment Processing: To process deposit and withdrawal transactions.
  • Customer Support: To resolve issues, handle complaints, and provide support.
  • Security Assurance: To prevent fraud, money laundering, and account abuse.
  • Responsible Gaming: To identify signs of problematic gaming and provide support when needed.
  • Legal Obligations: To comply with lawful requests from regulatory authorities.
  • Service Improvement: To understand which features are most used and where issues occur — on an aggregate, not individual, basis.
  • Marketing (Consent-Based Only): To inform you of bonuses and promotional offers, with your consent.

99gaming does not use your information beyond the purposes stated above. If your data ever needs to be used for a new purpose, you will be informed in advance.

4

Cookie & Tracking Policy

99gaming uses cookies on its website. A cookie is a small data file stored in your browser that helps remember your preferences and session. Three types of cookies are used:

RequiredEssential Cookies: Used to maintain your login session and ensure platform security. These cookies are essential for the platform to function and cannot be disabled.

AnalysisAnalytics Cookies: To understand aggregate usage patterns — such as which pages are most visited and where issues arise. No personally identifiable information is involved.

OptionalPreference Cookies: To remember your language, layout preferences, and customizations. Disabling these means you'll need to reconfigure your settings every time you log in.

You can delete cookies or block new ones from your browser settings. Note that disabling essential cookies may prevent 99gaming from functioning properly.

To manage cookies in Chrome: go to Settings → Privacy and Security → Cookies and other site data — from there you can control cookies for 99gaming.click separately.

5

Sharing Data with Third Parties

99gaming & Your Data with Third Parties Never sold. However, in certain specific circumstances, limited information may need to be shared:

  • Payment Providers: Only the information required to complete transactions is shared with bKash, Nagad, and Rocket.
  • Game Providers: Game providers such as Pragmatic Play and PG Soft receive session data to run their games — not any personally identifiable information.
  • Identity Verification Services: During the KYC process, your ID information is verified through a licensed verification service — it is not stored with any third party.
  • Legal Authorities: We may be required to disclose data in response to a court order or a lawful request from a regulatory authority — this is a legal obligation.
  • Cybersecurity: In the event of a serious security threat, the relevant authorities may be notified.
Our Commitment

Before sharing data with any third party, their privacy standards are verified and they are required to comply with 99gaming's privacy policy.

6

Technical Data Security Measures

99gaming has multiple layers of technical safeguards in place to protect your data:

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256-Bit SSL Encryption

All data transmissions are encrypted — no one between your browser and our servers can read your information.

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Multi-Layer Firewall

Our servers are protected by multiple firewalls to block unauthorized access.

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Real-Time Fraud Detection

Our automated system instantly flags suspicious transactions and login attempts.

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Access Control

Member data is accessible only to authorized staff for specific purposes — and every access is logged.

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Encrypted Database

Data stored on our servers is also encrypted — so even if someone gains server access, they cannot read your information.

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Regular Security Audits

An independent third party reviews our security systems every quarter.

That said, no system is 100% impenetrable. In the event of a security breach, 99gaming will promptly notify affected members and take all necessary steps.

7

Your Rights

You have the following rights over your personal data — and 99gaming respects all of them:

Right to Access Your Data

You can request to see what information we hold about you. Requests will be fulfilled within 30 days of receipt.

Right to Rectification

You can request corrections to any inaccurate or outdated information. Most details can be updated directly from your profile settings.

Right to Erasure

When closing your account, you can request that your data be deleted — all information beyond what is legally required to be retained will be removed.

Right to Restrict Data Use

You can ask us to stop using your data for specific purposes — such as opting out of marketing communications.

Right to Data Portability

You can request a copy of your data in a machine-readable format. To exercise this right, contact our support team by email.

Right to Object to Processing

You have the right to object to the processing of your data under certain circumstances.

To exercise any of these rights, email us at support@99gaming.click — we will respond within 30 days.

8

How long is data retained?

99gaming does not retain data beyond the minimum period necessary. Retention periods vary by data type:

  • Account Information: For the duration your account is active, and up to 5 years after closure (as required by law).
  • Transaction Records: Financial regulatory requirements typically mandate retention for 5–7 years.
  • Customer Support Conversations: For up to 2 years after the issue is resolved.
  • Cookies & Session Data: Deleted automatically after the session ends, or within a maximum of 1 year.
  • Marketing Consent: Until you opt out or your account is closed.

Certain data must be retained for a specified period due to legal obligations — for example, transaction records under anti-money laundering laws. In such cases, requests for data deletion may not be possible to fulfill.

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Contact & Complaints

For any questions, requests, or complaints regarding our privacy policy, please reach out through the following:

  • Email: support@99gaming.click (Subject line: "Privacy Request")
  • Live Chat: Log in to the platform and click the chat icon in the bottom-right corner
  • Response Time: Within 30 days, in English

If you believe your privacy rights have been violated, please contact us directly first. We take all complaints seriously and will work to resolve them. If the matter remains unresolved, you have the right to file a complaint with the relevant regulatory authority.

99gaming's privacy policy is reviewed on a regular basis and updated as needed to maintain the highest standards.

99gaming Privacy — A Detailed Breakdown

When registering on any platform online, many of us hand over our information without a second thought. But it's worth knowing how the data you share with each platform is actually being used. 99gaming is committed to full transparency on this — which is why everything is laid out openly on this page.

Why do we need your information?

When you register at 99gaming, you are asked for your name, mobile number, and date of birth. This is not just a form-filling exercise — each piece of information serves a purpose. Your mobile number is needed to keep your account secure and to verify your identity during withdrawals. Your age is required to confirm you are 18+ — this is both a legal obligation and an ethical commitment. During the KYC process, your National ID is requested primarily for large withdrawals, serving as a safeguard to ensure no one else can access your funds.

Payment Information — How Safe Is It?

When you make a deposit via bKash or Nagad, your information is transmitted through an encrypted channel directly via the payment gateway. 99gaming does not store your full mobile banking PIN or password — only the transaction reference number is retained. This is standard practice across the banking industry. If anyone contacts you claiming to be from 99gaming and asks for your bKash PIN, it is a scam — we will never ask for your PIN.

Do Cookies Actually Mean a Privacy Violation?

No — cookies are actually there for your convenience. If you had to reconfigure your settings every time you logged into 99gaming, it would get frustrating fast. Cookies remember your preferences so you don't have to. That said, we don't use tracking cookies that follow you across other websites. 99gaming cookies operate exclusively within the 99gaming.click domain.

What Is Shared with Game Providers?

When you play a slot from Pragmatic Play or PG Soft on 99gaming, a session is created with the game provider to run that game. This session contains your 99gaming user ID — not your name, mobile number, or financial details. The game provider knows that someone is playing a slot, but not who that person is. This approach follows industry standards and ensures your privacy is protected.

Don't want to receive marketing messages?

You can opt out of promotional SMS or emails from 99gaming at any time. Every marketing email includes an "Unsubscribe" link at the bottom. You can also turn off notifications directly from your profile settings. Even after opting out, important account-related messages — such as transaction confirmations and security alerts — will continue to be sent, as these are part of the service, not marketing.

What Will 99gaming Do in the Event of a Data Breach?

While 99gaming maintains the highest security standards, the risk of a cyberattack can never be reduced to absolute zero. In the event of a security breach, 99gaming will notify all affected members within 72 hours, in line with international standards. Full details will be provided — including what information was affected, steps you should take to minimize any harm, and the actions 99gaming is taking in response. Active assistance will be provided for password changes and account recovery.

To keep your account more secure, use a strong password and enable two-step verification — you can do both from your profile settings.

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Enjoy Gaming in a Safe Environment

Your data is safe at 99gaming — register now with confidence and claim your welcome bonus.

Your data is never sold
256-Bit SSL Protection
Delete your account at any time

Frequently Asked Questions

Common Questions About Gaming Features

Yes, you can place accumulator or parlay bets at 99gaming — also commonly known as "multi bets" or "combo bets." Here's how: go to the Sports Betting section and add your first match selection to the bet slip. Then keep adding your second match, third match, and so on. The bet slip will automatically display two options: "Single Bet" and "Accumulator." When you choose Accumulator, the odds for all selected matches are multiplied together — for example, if three matches have odds of 1.8, 2.0, and 1.5, the combined odds will be 1.8 × 2.0 × 1.5 = 5.4. That means a ā§ģ100 bet would return ā§ģ540 if all selections win. However, if even one selection is wrong, the entire bet is lost. The maximum number of selections allowed in an accumulator is shown on the platform — typically between 10 and 20.

Joining the daily login bonus and free spin activities at 99gaming is straightforward. After logging in, you will find the daily offers on the home screen or in the "Promotions" section. Simply click "Claim" or "Join" and the bonus will be credited to your wallet. For certain daily free spin activities, visit the relevant game page where a "Free Spins" button will appear — clicking it launches the spins directly in the game. For the Friday free spin activity, just log in any time that day — no code is required. To earn a sign-in streak bonus (such as logging in 7 days in a row), you must log in every day — missing a single day resets the streak to zero. The duration and wagering requirements for each activity are clearly listed on the Promotions page — most daily bonuses carry low wagering conditions.
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